If you buy the game, you get the game - period.
You have undoubtedly had problems at some time downloading something from the Web. So have we.
Different browsers download differently. Browsers download differently on different versions of Windows. And everything changes, constantly.
With Microsoft's new Windows 8 operating system, we anticipate more people will have more trouble downloading and installing software, any software. So we want to be extra sure that you can download and install our games.
If you ever have a problem downloading one of our games, we will absolutely ensure you get that game.
We will do this quickly and efficiently, at no extra cost to you.
In addition, we have published on our Web site instructions as to how to install programs on Windows 8, despite Microsoft's changes.
Cynthia A. Geller
V.P. Marketing and Sales